Privacy Policy Statement:

Protecting and safeguarding the confidentiality of our clients’ personal information has always been of supreme importance to Forensics Canada Inc. business. We take all the possible measures to ensure the protection of all the information we receive from our clients online or offline. We take extra care to provide as accurate information on our website as possible www.forensicscanada.ca. We feel morally obliged that our clients should fully understand our privacy policy and terms and conditions governing the collection of such (personal) information.

How Do We Collect Your Personal Information?

We collect information only by lawful and fair means. Wherever possible we collect your personal information from you, our client, directly at the start of our business relationship. We collect aggregate information website traffic; for example, our website(s) keeps record of its users’ visiting logs that include IP addresses, browser, system, operating system and devices used in order to make user experience simple, satisfying and safe for all users. However, Forensics Canada Inc. does not correlate this information with individual’s personal information. The information we collect is considered public and is used in an aggregate format rather than personal format and will not be protected as personal information. By using this site, you consent to the collection and use of this information by Forensics Canada Inc. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Protection of Personal Information

Our company (Forensics Canada Inc.) does not sell, transfer, barter or release any personal information, including name, date of birth, case number, or contact information or test results to third parties unless required by law. Our company stores and maintains personal information in conformity with the requirements of the “Personal Information Protection and Electronic Document Act (PIPEDA or PIPED Act)” and the “Model Code for the Protection of Personal Information” created and approved by the Canadian Standards Association.

Consent

Forensic Canada Inc. requires a written and signed consent for all its services for background checks and DNA testing. However, in some cases we may accept oral consent that may be implied throughout the course of your interaction/business with us or our website(s).

Our Accountability

Forensics Canada Inc. is responsible for personal information collected and maintained by us and has a designated official for the control and safeguarding the personal information under our control.

Copyright Information

Forensic Canada Inc. website and its content is copyright of [Forensics Canada Inc.] – © [Forensic Canada Inc.] [2025]. All rights reserved.

Redistribution or reproduction of part or all of the content from our website in any form is prohibited other than the following reasons:

1. You may print or download for your personal and non-commercial use only
2. You may copy the content to individual third parties for their personal use, but only if you acknowledge the Forensics Canada Inc. website as the source of the information (material)

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Disclaimers

Forensics Canada Inc. assumes no liability in any form for any inaccurate, incomplete, or delayed information provided on its website(s). We may change the content of our website without any prior notice. All users of our website agree that their access and use of the content on our website is at their own risk. Neither Forensics Canada Inc. nor any party involved in creating, producing, maintaining, and delivering Forensics Canada Inc. website and its services is liable to any person for any damages arising from the access to and use of our website.

DNA Sample Collection

For our DNA tests where there is no legal issue involved the samples are collected privately and without any chain of custody procedures for example in home paternity DNA Test. By submitting the samples to our laboratory, our clients express their implied consent and acknowledge that they have obtained the consent from all parties being tested. We process unusual or non-standard samples with the understanding that the individual submitting the sample bears the legal responsibility of consent for the owner of the DNA sample.

Forensics Canada Inc. reserves the right to change the disposition of remaining samples. We may discard samples or specimens immediately following the analysis when we receive written request from the individual who submitted sample (s).

Storage and Retention of DNA Samples and Records

All retention and destruction of personal and biological information is conducted in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

• • Biological samples:

    • Original DNA samples are destroyed no sooner than 30 days after the test report date, unless written instructions specify otherwise.

    • Processed DNA extracts are retained for 6 months to 1 year, then securely destroyed.

  • Legal / chain-of-custody casework (Canada): Records are retained in compliance with applicable regulatory and accreditation standards, including ISO 17025 and SCC requirements, for the duration required by law.

  • General / informational testing: Records are typically retained for 6 months, unless longer retention is requested by the client.

  • Identification documents or consent forms: Retained only as long as necessary for service delivery, accreditation, or compliance with applicable privacy laws (e.g., PIPEDA).

DNA Testing and Result Reporting

Our DNA testing laboratory uses genetic markers with no medical information associated with them. Forensics Canada Inc. will not perform additional genetic tests without the expressed written consent of the individual(s).

Forensics Canada Inc. will not discuss test results over the phone unless arrangements have been made to provide a password with samples. We will send the reports to the individual by email or upon request, a hard (printed) copy of the report can be mailed to the address provided on the sample submission form.

Children DNA Testing

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), and related legislation in Canada. Forensics Canada Inc. will not process any information, DNA samples etc. without obtaining a meaningful consent from parents nor will we knowingly ever request personal identifiable information from anyone under the age of 13 without requesting parental consent.

Please let us know if you have any questions, or concerns in regards to your personal information and our privacy policy. You can write to our privacy policy officer at:

Email: info@forensicscanada.ca

Have we addressed all the questions or concerns or not satisfied with our response, the Privacy Commissioner of Canada can be reached at:

112 Kent Street, Place de Ville, Tower B, 3rd Floor, Ottawa, Ontario, K1A 1H3 1-800-282-1376